Shipping Information

Our warehouse is located at Jingwei International Logistics Co., LTD, situated at:

📍 Address:
1F, A24th Building, Fuwei Second Industrial Zone, Xiashiwei, Fuyong Town, Bao'an District, Shenzhen City, Guangdong Province, China. 518103

We offer worldwide shipping to ensure our products reach you no matter where you are. Our dedicated team ensures fast, reliable, and secure delivery from our warehouse to your doorstep, anywhere across the globe.

Whether you're near or far, your order will be carefully packaged and dispatched promptly, so you can enjoy your purchase with confidence.

Shipping and Delivery:
Shipping Carriers: We ship orders via DHL, UPS or other local Couriers depending on your location.
Delivery Times: Estimated shipping times are between 3 to 10 business days. Delivery times may vary depending on the destination and any unforeseen circumstances.
Shipping Charges: We offer free worldwide shipping on all orders.
International Shipping: All orders may be subject to import duties, taxes, and fees, which are the responsibility of the customer.

Return Policy:
Customers may return products within 14 days of delivery, provided the items are unused, in their original packaging, and in resalable condition.

Refund Process:
Once the returned product is received and inspected, a refund will be issued to the original payment method within 7-10 business days. Shipping fees are non-refundable.

Returns and Refunds:
We aim for your complete satisfaction with your purchase. Here's our policy on returns and refunds:

Returns Eligibility:
Returns are accepted within 14 days of receiving your order.
The item must be unused, in its original packaging, and in the same condition as received.

Important Notice:
Returns that are sent back without prior approval may not be accepted, and this could prevent us from resolving the issue. We strive to ensure a smooth return experience, so please get in touch with us before initiating any returns.

Initiating a Return:
To initiate a return, please contact our customer support team [Contact Form] with your order number and reason for return.
Once approved, you will receive instructions on how to return the item.

Refund Process:
Refunds will be processed within 5 business days of receiving the returned item.
The refund will be issued to the original payment method.

Return Shipping:
Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part.
Damaged or Defective Items:

If you receive a damaged or defective item, please contact us [Contact Form] immediately for assistance.