Terms & Conditions
1. Introduction Welcome to Mayzel Limited. By placing an order with us, you agree to the following terms and conditions. Please read them carefully before making a purchase.
2. Products
Mayzel Limited specializes in the sale of electronics. All products are subject to availability, and we reserve the right to discontinue any product at any time.
3. Pricing and Payment
All prices are listed in Your local Currency and are subject to change without notice. The final amount payable includes the price of the product plus any applicable taxes and shipping fees. Payment must be made in full at the time of purchase via the payment methods provided on our website.
4. Shipping and Delivery
Shipping Carriers: We ship orders via DHL or UPS.
Delivery Times: Estimated shipping times are between 3 to 10 business days. Delivery times may vary depending on the destination and any unforeseen circumstances.
Shipping Charges: We offer free worldwide shipping on all orders.
International Shipping: All orders may be subject to import duties, taxes, and fees, which are the responsibility of the customer.
5. Order Cancellation and Changes
Orders can be canceled or modified within 24 hours of purchase. After this period, orders are processed and cannot be altered.
6. Return Policy:
Customers may return products within 14 days of delivery, provided the items are unused, in their original packaging, and in resalable condition.
7. Refund Process:
Once the returned product is received and inspected, a refund will be issued to the original payment method within 7-10 business days. Shipping fees are non-refundable.
8. Returns and Refunds:
We aim for your complete satisfaction with your purchase. Here's our policy on returns and refunds:
9. Returns Eligibility:
Returns are accepted within 14 days of receiving your order.
The item must be unused, in its original packaging, and in the same condition as received.
10. Initiating a Return:
To initiate a return, please contact our customer support team [Contact Form] with your order number and reason for return.
Once approved, you will receive instructions on how to return the item.
11. Refund Process:
Refunds will be processed within 5 business days of receiving the returned item.
The refund will be issued to the original payment method.
12. Return Shipping:
Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part.
Damaged or Defective Items:
13. If you receive a damaged or defective item, please contact us [Contact Form] immediately for assistance.
14. Warranty
All products come with a manufacturer’s warranty. The duration and terms of the warranty vary by product and manufacturer. Please refer to the product documentation for specific warranty information.
15. Limitation of Liability
Mayzel Limited is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products. Our liability is limited to the purchase price of the product.
16. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
17. Changes to Terms
Mayzel Limited reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services indicates your acceptance of the new terms.
18. For any questions or concerns regarding these terms and conditions, please contact us at [Your Company Email].
Head Office
Mayzel Limited
85 Great Portland Street, 5th Floor
London, W1W 5PF
Contact us: [Contact Form]